After your order ships, OVAL will send a shipping-confirmation email containing your tracking number. If applicable, the email may contain more than one tracking number.
You can use the tracking number to check the latest shipment status on the carrier’s website. Please allow some time for the carrier to activate the tracking record after the shipping email is sent. Tracking information may not appear until the carrier completes the first package scan.
If the tracking information has not updated for an extended period or shows an exception, please contact the carrier first.
If you still need assistance, contact our support team and provide your order number.